Privacy Policy

We respect our customers’ privacy and are committed to keeping confidential personal information secure. Please read the “Privacy Policy” below to better understand the commitments we make in order to respect and protect the rights of website visitors.

1. Purpose and scope of information collection

Collecting information through the website will help us improve the quality of service and shopping experience for customers.

We do not intentionally collect information from customers under 13 years old. Children under 13 should ask their parents or guardians before using this commercial website. We are not directly or indirectly responsible for use of the website by children under 13.

Customer information collected by Noom Food includes:

– Full name

– Email

– Phone number

– Address

– Date of birth

– Gender

2. Scope of information use

Noom Food is absolutely committed to keeping customer information confidential, not arbitrarily using customer information for purposes that do not benefit the customer.

We are committed not to trade or share customers’ confidential information with any third party. However, in certain special cases below, we may share customer information with customer consent or at the request of government agencies when we deem it compliant with Vietnamese law.

3. Duration of information storage

Noom Food stores customers’ personal information in internal systems while providing services to customers or until the purpose of collecting the information is completed or when customers request deletion of provided information.

4. Address of personal information collection and management organization

Noom Food Company Limited

Headquarters: Group 17, Binh Tuy Village, Binh Giang Commune, Thang Binh District, Quang Nam Province, Vietnam

Phone: 0905948158


5. Means and tools for users to access and edit personal data

Customers can exercise rights to access and edit personal data by accessing the website or contacting us via email or contact information published on the website.

6. Commitment to customer personal information security

We are committed to ensuring information security for customers registering personal information on the Noom Food website, absolutely not trading customer information for commercial purposes.

To best ensure customer information is kept secure, we recommend customers regularly scan their computer for viruses. We will not be responsible when customers’ personal information is leaked due to causes from the customer side.

The privacy policy only applies when customers fill in information on the official website of Noom Food. Any information customers register from other websites is outside the scope of this privacy policy.